Privacy Policy

The privacy of your personal data is one of the main concerns of moka gsm distribution srl, VAT ID 38167325, with its registered office in oradea, bihor, Romania, acting as a data controller.

This document is intended to inform you regarding the processing of your personal data in the context of using the mossc.ro website, which we will refer to as "the site" hereinafter.

Contents

  1. Categories of personal data processed
  2. Purposes and legal grounds for processing
  3. The duration for which we process your data
  4. Disclosure of personal data
  5. Transfer of personal data
  6. Your rights
  7. Minor privacy
  8. Changes to the privacy policy

1. Categories of personal data processed

A. If you are a customer of the site, it will process your personal data, such as:

  • First and last name
  • Phone number
  • Email address
  • Billing address
  • Delivery address
  • Data regarding how you use the site (for example, your behavior/preferences/habits within the domain)
  • As well as any other categories of data that you provide directly in the context of creating a user account, in the context of placing an order through the site, or in any other way resulting from the use of the site.

If you use your Facebook or Google account to create a user account on the site, it will process the following public profile data displayed by the respective applications: username, email address.

If you choose to create a user account only before finalizing the order of a product available on the site, your email address will be requested, based on which an account will be automatically created.

In case you do not finalize the order, the email address and other provided data will not be stored by moka gsm distribution srl, and the created account will be automatically deleted.

B. If you are a visitor to the site, it will process the personal data you provide:

  • Directly in the context of using the site, such as the data you provide in the contact / questions / complaints section, to the extent that you contact us in this way
  • Indirectly, data such as: IP address, browser used, duration of browsing, search history, operating system used, language and pages viewed, full URLs, sequence of clicks to, through, and from our site, information or products viewed/searched, duration of visits on certain pages, information regarding interaction with pages (e.g., scrolling, clicks, mouse hovers), data about user behavior.

2. Purposes and legal grounds for processing

A. If you are a customer of the site, it processes your personal data as follows:

  • for the performance of the contractual relationship between you and moka gsm distribution srl, namely for receiving, validating, shipping, and invoicing the order placed on the site, informing you about the status of the order, organizing the return of ordered products, etc.

Grounds: The processing of your data for this purpose is based on the contract concluded between you and moka gsm distribution srl, defined in the Terms and Conditions mossc.ro/termeni-si-conditii. Providing your personal data is necessary for the execution of this contract. Refusal to provide data may result in the impossibility of carrying out the contractual relationships between you and moka gsm distribution srl.

  • for compliance with legal obligations incumbent upon us in the context of services provided through the site, including fiscal obligations, as well as archiving obligations.

Grounds: Processing your data for this purpose is necessary based on legal obligations. Providing your data for this purpose is mandatory. Refusal to provide data may result in the inability to comply with legal obligations and, therefore, the inability to provide you with services through the site.

  • for marketing activities, namely for the transmission, via distance communication means (email, sms), of commercial communications regarding products and services offered by moka gsm distribution srl through the site.

Grounds: Processing your data for this purpose is based on your consent, if you choose to provide it.

You can express your consent for data processing for this purpose by checking the appropriate box when creating your account, or after creating the account, in the "my account information" section.

To unsubscribe from receiving such commercial communications, you can use the option at the end of each email/sms containing commercial communications. Additionally, you can unsubscribe by accessing the "My account information" section.

Providing your data for this purpose is voluntary. Refusal to provide consent for the processing of your data for this purpose will have no negative consequences for you.

  • for conducting various analyses and reports on how the site functions, creating consumption preference profiles, primarily for the purpose of improving the experience offered on the site.

Grounds: Processing your data for this purpose is based on the legitimate interest of permanently improving the customer experience on the site. Providing your data for this purpose is voluntary. Refusal to provide data for this purpose will have no negative consequences for you.

B. If you are a visitor to the site, moka gsm distribution srl processes your personal data as follows:

  • for marketing activities, namely for the transmission, via distance communication means (email, sms), of commercial communications regarding products and services offered by moka gsm distribution srl through the site.

Grounds: Processing your data for this purpose is based on your consent, if you choose to provide it.

You can express your consent for data processing for this purpose by filling in and checking the appropriate box in the newsletter subscription form available on the site.

To unsubscribe from receiving such commercial communications, you can use the option at the end of each email/sms containing commercial communications.

Providing your data for this purpose is voluntary. Refusal to provide consent for the processing of your data for this purpose will have no negative consequences for you.

  • for resolving complaints and for monitoring traffic and improving your experience offered on the site.

Grounds: Processing your data for this purpose is based on the legitimate interest of moka gsm distribution srl to ensure the correct functioning of the site, as well as to permanently improve the experience of site visitors, including by resolving various comments, questions, or complaints.

Providing your data for this purpose is voluntary. Refusal to provide data for this purpose will have no negative consequences for you.

3. The duration for which we process your data

It will process your personal data for as long as is necessary to achieve the processing purposes mentioned above.

If you are a customer, we will process your data for the entire duration of the contractual relationship and subsequently according to the legal obligations incumbent upon us (e.g., in the case of financial-accounting supporting documents for which the retention period provided by law is 10 years from the date of the end of the financial year in which they were drawn up).

In the situation where you are a customer and exercise your option to delete your user account by pressing the "delete account" button in the "my account information" section, it will interpret this action as your option to unsubscribe from receiving commercial communications through which we keep you informed about the products and services offered through the site.

In this regard, if you choose to delete your user account, we will no longer send you such emails and/or sms messages.

However, we wish to inform you that deleting the account will not automatically result in the deletion of your personal data.

In case you no longer want your personal data to be processed or if you want the data to be deleted, you can exercise your rights detailed in point 6 below.

If you request account deletion, but there is at least one active order on that account, the request for account deletion will only be registered after the delivery of the products and the completion of the last active order.

If you withdraw your consent for data processing for marketing purposes, the processing of your personal data for this purpose will cease, without affecting the processing carried out based on the consent expressed by you before its withdrawal.

4. Disclosure of personal data

We do not rent/sell your personal data to third parties.

In addition to the operator, in certain situations, data may be accessible to third parties such as service providers, transport operators, hosting providers, IT companies, appointed, if necessary, as persons empowered by the Operator.

They are contractually obliged to maintain the confidentiality of the data and to use them exclusively for the purpose for which they were provided.

We may also disclose your personal data to central/local public authorities, in the following exemplary cases:

  • for site administration
  • in situations where this communication would be necessary for the awarding of prizes or other facilities to data subjects, obtained following their participation in various promotional campaigns organized by it through the site;
  • for maintaining, customizing, and improving the site and the services carried out through it
  • for performing data analysis, testing, and research, monitoring usage and activity trends, developing safety features, and authenticating users
  • for the transmission of commercial marketing communications, under the conditions and limits provided by law
  • when the disclosure of personal data is provided by law, etc.

5. Transfer of personal data

Personal data provided to it may be transferred outside Romania, but only to states within the European Union.

6. Your rights

Under the conditions provided by legislation on personal data processing, as data subjects, you benefit from the following rights:

  • the right to information - the right to receive details regarding the processing activities performed by moka gsm distribution srl, as described in this document;
  • the right of access to data - the right to obtain confirmation from it regarding the processing of personal data, as well as details regarding processing activities such as how the data is processed, the purpose for which the processing is done, the recipients or categories of recipients of the data, etc.;
  • the right to rectification - the right to obtain the correction, without justified delay, by it of inaccurate/unjustified personal data, as well as the completion of incomplete data;
  • the right to deletion of data, without unjustified delay, ("the right to be forgotten") - certain conditions apply; It is possible that, following the request for data deletion, it may anonymize this data (thereby depriving it of its personal character) and continue processing under these conditions for statistical purposes;
  • the right to restrict processing, under certain conditions;
  • the right to data portability - the right to receive personal data in a structured, commonly used, and machine-readable format, as well as the right to have this data transmitted by it to another data controller, to the extent that the conditions provided by law are met;
  • the right to object
    - regarding processing activities, it can be exercised by sending a request as indicated below;
    - at any time, for reasons related to the particular situation in which the data subject finds themselves, that data concerning them be processed based on its legitimate interest or based on the public interest, except in cases where it can demonstrate that it has legitimate and compelling reasons that justify the processing and that prevail over the interests, rights, and freedoms of the data subjects, or that the purpose is the establishment, exercise, or defense of a legal claim;
    - at any time, free of charge and without any justification, that data concerning them be processed for direct marketing purposes.
  • the right not to be subject to an automated individual decision - the right not to be subject to a decision taken solely on the basis of automated processing activities, including profiling, which produces legal effects concerning the data subject or similarly affects them to a significant extent;
  • the right to address the National Supervisory Authority for Personal Data Processing or the competent courts, to the extent you consider necessary.

For any additional questions regarding how personal data is processed and to exercise your rights mentioned above, please contact us at the email address:

7. Minor privacy

It does not knowingly contact or collect information from persons under the age of 18. The website is not intended to solicit information of any kind from persons under the age of 18.

If by error we come into possession of such information and are notified of this, we will obtain appropriate parental consent to use this information or, if not possible, we will delete the information from our servers.

If you wish to notify us of the receipt of information about persons under the age of 18, please contact us via email at

8. Changes to the privacy policy

We reserve the right to modify this privacy policy. In case of major changes in the future, you will be notified via email (if possible) or by displaying a specific message on the site.

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